You cannot register for this webinar

Effective management of complaints and grievances is an essential part of good charity governance. A robust investigation is the cornerstone of this process and will help your charity manage risk. Join Jo Oliver and Simon Martin for this practical session on running a successful investigation. This webinar covers: • Key legal considerations and best practice • Steps to conducting a fair and impartial investigation • Common pitfalls and how to avoid them • Practical tips for handling sensitive issues There will also be an opportunity for Q&A.